Today I was telling my 3 year old a story to make her understand SHARING of things. I was telling her how it can be so much fun if she and her cousin will share their toys. Both can have more fun and more options to play with. Similarly in the story one kid doesn’t… Continue reading Do you share in office?
Last 50 decades saw the shift from the practice of a person being jack of all trades making way for specialists. Specialists brought in focus on the skills, accountability and final goods or service delivery. So a banker traditionally used to handled entire customer experience from first visit to disbursement to final repayment. Now, from cold calling to document collection to credit evaluation, documentation, disbursement, servicing and… Continue reading It’s not a step but entire process
15 years back I started my first assignment with a company which used to help lenders- Banks and HFC’s outsource their activity on collections and recoveries so that they can focus on their core activities. Not all organizations had dedicated collections and recovery team at that time and the ones which had, didn’t had the… Continue reading Outsourcing- Yesterdays core, Today’s non-core
We have been mostly used to identifying the to do list. Although many places , procedures & rules will show you both to do & not to do list ; but in general in deciding our own deliverable we focus on to do . There’s so much to do. Endless at times. Personal goals ,… Continue reading Things not to do
You need to excel. You need to give your best to what you do. If you really want to do something, you need to go the extra mile to achieve it. You need make sacrifices to achieve your dreams. No pain no gain. We have heard or been told this a number of times starting… Continue reading Are we trying too hard?
Considering that the question we may have may sound naïve or trivial, we don’t ask it. It happens with me a number of times. It seems it happens with lot others also. In life and in most of the things today majority of it cannot be in absolute black and white, but what helps is… Continue reading When in doubt always ask
Everything which comes these days is urgent only required as of yesterday. Why is that? Is it competition or is it faulty planning. Or is it that the real meaning of urgency is lost and every task needs to be done as soon as it’s identified. Mobile and emails was once the enabler of meeting… Continue reading Urgent vs Urgent